I was hoping for an interesting episode this morning following yesterday’s fake Spark call regarding a hacked router. It was rather a let down.
The call didn’t come until 10:30 am – an hour late. The caller seemed to be unaware of yesterday’s call, while I stuck to role playing a continuation from yesterday. I kept interrupting their prepared script to tell the caller that I was fully aware that why they were calling and could they just cut to where they could fix it. Eventually I got put through to the “national router specialist” who would help me. As he started through his script, I continued to interrupting to virtually repeat what he was about to say. This would totally confused him and he would start off from the beginning again each time I fell silent. I’m sure his ability to understand what I was saying was almost zero, but hey, I’m an elderly guy with a strong Kiwi accent and I played the role of a bloke that is rather short of patience. He struggled for around 15 minutes to make headway, but it was blindingly obvious that he was not able to deviate from his prepared script. I reminded him that someone from Spark called yesterday, which he denied, so I asked how I knew what he was going to say before he said it. Then he hung up.
I’m sure they’ll call again in a few weeks. and I’ll try to play a more patient personality. Today’s effort only wasted little more than fifteen minutes of their time. I do hope it was sufficient to keep at least one person out of their grasp.